Privacy Policy
This policy explains what information Tiger Youth Cargo Transport by Heavy Trucks LLC collects through tigeryouthcargo.com and our contact channels, how we use it, and the choices you have.
1. Who we are
Tiger Youth Cargo Transport by Heavy Trucks LLC (“we”, “us”) is a land cargo company in the United Arab Emirates. We move general cargo from the UAE to Saudi Arabia. We are responsible for the personal information described in this policy.
2. Information we collect
Information you give us
- Quote form details: your name or company, mobile number, pickup emirate, delivery city, load type, weight, ready date and cargo description.
- Messages you send us by WhatsApp, phone or email, including any photos or files you attach.
- Shipment documents, such as commercial invoices, packing lists, certificates of origin, trade licence copies and receiver details (company name, commercial registration, address and contact person).
Information collected automatically
- Basic technical data when you visit the website, such as your IP address, browser type, pages visited and the date and time of your visit. This is recorded by our website hosting in server logs.
- Cookies, as explained in the Cookies section below.
3. How we use your information
- To reply to your enquiry and send you a quote.
- To arrange pickup, loading, transport and delivery of your cargo.
- To prepare documents and complete customs and border clearance in the UAE and Saudi Arabia.
- To keep you updated about your shipment.
- To keep business, tax and customs records as required by law.
- To keep our website working and secure.
We do not use your information for automated decision-making, and we do not sell it.
4. Who we share it with
We share information only when it is needed to deliver your shipment or required by law:
- Customs and border authorities in the UAE and Saudi Arabia, for clearance of your shipment.
- The receiver of the cargo and the drivers and partners who handle your shipment.
- Service providers who help us run our business, such as website hosting and email providers.
- Government authorities when the law requires us to.
If you contact us on WhatsApp, your messages are also handled by WhatsApp (Meta) under its own privacy policy.
5. Cookies
Our website uses a small number of cookies that are needed for it to work, for example to remember your language choice and to protect forms from spam. Our website may also load fonts and icons from third-party services, which can see your IP address when your browser loads them.
You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.
6. How long we keep it
We keep quote requests and messages for as long as we need them to deal with your enquiry and any shipment that follows. We keep shipment, invoice and customs records for the period required by UAE commercial, tax and customs law. After that, we delete the information or make it anonymous.
7. How we protect it
We use reasonable technical and organisational measures to protect your information, including a secure (HTTPS) website, limited staff access and password-protected accounts. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, including the UAE Personal Data Protection Law, you can ask us to:
- Tell you what personal information we hold about you and give you a copy.
- Correct information that is wrong or incomplete.
- Delete your information, where we are not required to keep it by law.
- Stop or limit using your information for a particular purpose.
To make a request, contact us using the details below. We may need to confirm your identity before we act on it.
9. Links to other websites
Our website links to other services, such as WhatsApp. We are not responsible for how those services handle your information. Please read their privacy policies.
10. Children
Our services are for businesses and adults. We do not knowingly collect information from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. The new version will be posted on this page with a new “Last updated” date.
12. Contact us
For any question about this policy or your information, contact:
Tiger Youth Cargo Transport by Heavy Trucks LLC
WhatsApp / Mobile: 050 162 5722
Email: Tigeryouth1100@gmail.com